According to the National Soft Skills Association (NSSA), “Soft skills are attributes like listening, leadership and communication. Learning these soft skills offers both short-term and long-term benefits. When people learn how to communicate and work better with others, they immediately become happier and more successful. In the long term, soft skills allow people to make better decisions and overcome challenges. These are especially important skills in the workplace.”
Link to the full article here:
https://www.nationalsoftskills.org/soft-skills-not-a-commodity-a-necessity/?fbclid=IwAR2lJZhWtr4ole6bleyaqFK_HlgcykuqJEWfz9fkZC6ksXYf6b_sAPZyYjY