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Treat People Like …

Here’s a puzzlement, who would you respond to better? Yes, it may take a little more effort to find out how others would like to be treated, from their perspective, but think of the results.

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OUR SHARED REALITY

Our shared reality includes many influencing factors that affect the way people behave and respond. This is true in both our work and personal lives. Some of these factors we have little or no control

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Communicating is like driving

Communicating is like driving. When everything’s fine, it’s fine. But when you find yourself in situations you are not comfortable with it can feel a little overwhelming. And once that feeling starts it can escalate,

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James Lauber

Communication Skills = Solution

The key to finding a solution is in understanding the problem. And most problems have one thing in common, that is, people having communication issues. Whether the problems are political, business, social or environmental, and

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Hidden Costs of Incivility

In this study the word incivility refers to both the cause and effect of disruption. It is one of the most exhaustive and alarming studies showing the bottom line cost of business as normal. If

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Communication Culture = PROFIT

Of course, but how do you measure communication culture? These 3 quick questions will help: Are you dealing with disruptive frustrations at work? When issues come up, do people tend to blame others? Do you sense a lack

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