These blog posts are original content.
Better Results – Better Teams – Better Communications What are the real costs of turnover? What are the root causes of performance issues? What can we do about it? In this presentation James addresses these three important questions. The first part of the talk lays out the costs and the big picture root causes of …
Hi friends. Here are links to three of our popular recent blog entries. Our intention with our blogs is to find, curate and post content that aligns with building high performing organizations. Some of our entries are about what we ourselves contribute to this body of knowledge, and some are to pass on contributions from …
Leadership is a skill, and it’s hard. It’s the difference between knowing how to motivate self and knowing how to motivate others. One of the greatest values in developing leadership skills is that it helps avoid the cost and disruption risks of losing great employees, while at the same time creating a culture that attracts …
Employee turnover is expensive. Losing valuable employees costs literally weeks of effort and tens of thousands of dollars per turnover event. HR Associations report turnover event cost is between 1 to 3 times the employee’s annual salary and includes the direct costs of recruiting, the direct costs of lost productivity, and the indirect costs of …
How to calculate the real cost of employee turnover Read More »
We all have challenges. To overcome them we need to manage the things that give them their power. These five tips will give you the tools to overcome your overwhelming challenges. Of course it’s easier to say than to do, but practicing these five tips will change your conditioning and give you fuel for success. …
You may be tempted to think of products, or other measurable things, when considering what are the most important assets in your organization. However, the reality is that your most important assets are your team members. They find and solve the problems. They make your clients happy. They take care of the day to day …
This blog entry contains a video of the presentation James delivered to The Ottawa Networks entrepreneur and small business networking event in January 2020. The topic of ”What Motivates Behaviour” includes; What is the source of disruptive behaviour in your business What is the performance cost of disruptive behaviour What is the turnover cost of …
A great wellness tip, in a word, is choice. And yes, making helpful choices can be challenging as we bump up against realities all day. But managing your choices is the source of change. Ask yourself if each next choice helps move you towards something better? It may be helpful to keep in mind that …
“Your most important assets are your loyal employees. If you take care of your employees, they will take care of you, and your clients.” Consider this, your loyal employees are your best source of insight into the small problems, and small benefits, that accumulate into real business impacts. It is essential to keep this in …
Shifting to a success mindset is rooted in how you choose to respond to disruptions in your environment. To help with those choices it’s important to understand the nature of most disruptions. With the exception of things that occur purely in nature, most disruptions involve people’s reactions. Whether you are thinking of a business or …
This blog is not about us as an organization. It is motivated by the experience we are all living through, the information and responses that are coming out, and an article posted by a friend. Our thoughts go to the larger issues that are highlighted by the pandemic, which has seemingly come out of nowhere …
When you think of projects, or your organization as a whole for that matter, what value do you put on effective communicating? Let’s take a brief look at projects. All are measured based on time, budget and quality. And often, at least one of those key measurements needs to be adjusted during the execution phase. …
Project Management, Team Building and Effective Communicating. What’s the link? Read More »
Dealing with organizational silos can be tricky. And frankly, sometimes the silos are not between different departments, they are within teams. While everyone in the organization, in theory, has common goals, they very often have dramatically different perspectives. Successfully recognizing and managing perspectives is a critical, and often overlooked, set of skills. One of our …
I am honoured to be speaking at Wesley Clover’s TechTuesday on Feb.4, 2020 in Kanata. All are welcome to attend, it would be great to meet you there. Click on “TechTuesday” below to register. People show up with personality, opinions, attitudes and other potentially disruptive qualities. It’s unavoidable. This is what disrupts your workplace and …
Better Communication – Better Teams – Better Results Read More »
With the exception of things that occur in nature, most problems involve people. Whether the problems are political, business or personal, the one thing that they have in common is people. The problem may be rooted in personality, culture, history, or any number of other sources, but one thing is for sure, there’s people involved. …
Voting to take place in January and February. Winners to be announced at Tech Tuesday on March 3, 2020. Thanks for the nomination and for the opportunity to compete. We provide a deep understanding of the underlying factors that affect corporate culture, communications and performance. Using a unique approach we create, measure and demonstrate a …
We’ve been nominated for a 2020 Bootstrap Award! Read More »
These 3 quick questions will help: How often do you have to deal with team member frustration at work? When things don’t go right, does anyone on your team tend to blame others? Do you ever sense hidden agendas from your team members? These are the kinds of questions you need to ask yourself to see how your workplace …
Healthy workplace culture = profit. Great, but how do you measure workplace culture? Read More »
Being right is good. Long ago, in a much less complicated world, being right was closely linked to survival. If you guessed wrong about the animal with the big teeth, the situation would likely end badly. It was that simple. So why is being right bad in today’s world? Let’s look a little deeper. Our …
The game changing spark is attitude. In reality, attitude is more important than what is happening around us, our appearance, our skills and everything else. It has the power to make or break us. Picture anyone who has achieved success. You can bet that at some point they had to choose to overcome something, and …
One of the great secrets of leadership is that it is simply not possible to inspire others without being a great communicator. So what does that require? When we think of communicating we likely think of what we learned in the classroom. We are trained to focus on spelling, grammar, vocabulary and the like. As …
