I believe every team member deserves to be a CHAMPION

The road to success

“The long and winding road” Could it be? All kidding, and references to The Beatles aside, success really is a long and winding road. The simplest and most direct successes, perhaps like winning some kind of competition, still follow a winding road. As the success becomes more complex, the road can become even more winding. …

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Power to Influence

Controlling others is what people that don’t have real power think power looks like. Have you ever wondered how some people have such a great ability to impact our world? Is it because they can control events and other people? Or is it because they behave in a way that puts them in a position …

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A Game Changer

Your number one game changing spark is your attitude. It has the power to change the future, for better or for worse, so choose your attitude wisely. Picture anyone who has achieved success. You can be sure that at some point they had to overcome something, which almost certainly required a good attitude. This is …

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Reframing Stress

Reframing and leveraging stress is simple, that is after you get past all the tricky parts. Put simply, stress is a feeling. A feeling is an emotion. And emotions are our body’s natural biochemical response to something we perceive about an experience. For example, imagine you’re on a plane and there’s some sudden turbulence followed …

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Feedback is a Gift

If you only have time for one video today, may we suggest this one? It’s full of great insights and it’s also a peek at a candid Simon Sinek. It’s a great nine and a half minutes!

Culture is Misunderstood

Culture, especially corporate culture, tends to be misunderstood. Culture is organic. It grows among people. And it is influenced by leaders. Leadership’s role is to lead by example with messaging reinforced by behaviours. Team members’ role is to echo management’s lead with their own reinforcing behaviours. And that is what many organizations struggle with, the …

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Is EGO Good?

Is ego good or bad? That depends on who is using it, and how, and why. So perhaps a better question may be, is ego useful? Yes, it is, in that it can serve a useful and necessary purpose. It is after all a part of the basic survive and thrive instinct. But what about …

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Your message matters because how people react to your message matters. And how people react to your message is what determines your impact. Both words and context are important parts of your message, they lead to the listener’s perception, ultimately influencing their frame of mind as they respond to your message. That’s why people’s responses …



Disruptions, distractions, and irritants are all around us, almost every day. And the accumulated impact on performance is significant. Whether you’re focused on them or not, you are experiencing these performance impacts. Although you cannot always change the source of the problem, you can always change the way to choose to react. That choice is …


Robot Hot Buttons

Oh my, that’s funny, using a cartoon to help illustrate a point. Gary Larson has an unusual sense of humour. And, perhaps a little ironically, this cartoon captures the root of my company’s mission. That is, to inform people about how hot buttons work and how to manage them. So when I saw the cartoon …

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